Customs Clearance and Compliance
Professional Custom Broker Services for Smooth Customs Clearance in Melbourne
Navigating customs requirements is a critical part of any international shipment. Our licensed customs brokers offer professional customs clearance services in Melbourne, ensuring your air and sea freight meets all regulatory requirements. With over 60 years of combined industry experience, we support businesses of all sizes in managing compliance with accuracy and confidence.
Clear and Efficient Customs Clearance Services
Our licensed customs brokers at Raw Global understand the legal requirements involved in moving goods through Australian borders. We focus on reducing delays and ensuring your shipments pass through customs smoothly.
We provide a range of customs clearance support services, including:
- Tariff classification and duty records
- Assistance with customs audits
- Import and export clearance
- Duty drawback and refund applications
- Pre-shipment checks and authorisations
- Export paperwork preparation
- Practical advice and consulting
- Personalised support
- Availability beyond standard business hours
We’re here to make the customs process easier for your business and ensure nothing gets held up along the way.
Fast, Accurate Clearance Without Delays
Delays at customs can affect delivery schedules and create unexpected costs. Our customs clearance team takes a proactive approach, checking every detail to avoid issues before they arise. From the moment your documentation is submitted, we follow up at each stage to keep your shipment on track. Our familiarity with Australian border regulations means we know how to manage common risks and respond quickly to changes. This helps ensure your cargo moves through customs without unnecessary hold-ups, no matter the size or type of goods.Detailed Documentation and Ongoing Guidance
Getting your paperwork right the first time is essential for a smooth clearance process. We prepare and review every document thoroughly to meet customs standards and avoid delays. But our support doesn’t stop there. As your dedicated customs partner, we remain available to assist with any compliance questions that may arise before or after clearance. Whether you need clarification on duty charges, help with classification, or updates on regulatory changes, our team is here to guide you throughout your import or export journey.Your Experienced Customs Clearance Partner in Melbourne
Whether you’re moving commercial goods or time-sensitive cargo, Raw Global offers consistent, expert assistance through every step of the customs process. Contact us to speak with our customs team and ensure your goods are processed correctly and on time.Frequently Asked Questions
How long does customs clearance usually take?
Clearance times vary depending on the shipment type, documentation, and inspections, but most clearances are completed within 1 to 3 days when handled correctly.
What documents are required for customs clearance?
Common documents include commercial invoices, packing lists, bills of lading or air waybills, and any relevant permits or certificates. Your broker can advise on what’s needed for your specific shipment.
Can Raw Global handle both air and sea freight customs clearance?
Yes, Raw Global provides customs clearance services for both air and sea freight shipments, offering support from pre-shipment to final delivery.
What are duty drawbacks and how can I claim them?
Duty drawbacks are refunds on import duties for goods that are exported again. Raw Global can assess eligibility and manage the application process for you.
How do you classify goods for customs?
Goods are classified using the Harmonised Tariff System. Our experienced brokers ensure accurate classification to meet compliance and avoid unnecessary charges.
What happens if my goods are held at customs?
If your goods are flagged, our team will liaise with border authorities to resolve the issue promptly and minimise delays.
Is Raw Global a licensed customs broker?
Yes, Raw Global’s team includes licensed brokers with over 60 years of combined experience in customs and logistics.
Can you help with customs audits and compliance reviews?
We assist clients with audit preparation, document reviews, and advice on maintaining customs compliance, helping reduce risk and avoid future issues.
