Customs Clearance and Compliance


Meeting the many strict border control requirements in Australia is an essential link in the supply chain process. At Raw Global, we provide a wealth of experience when it comes to customs clearance. Our specialist customs brokerage team possess a combined experience of over 60 years in the industry, fully equipped to ensure that each customs entry is both accurate and compliant. Whatever type of freight you are shipping, air or sea, we have the logistics solutions that you need.


Our Raw Global customs clearance brokers have an advanced understanding of all legislative requirements. Our team will ensure a smooth transition of your goods through customs and minimise delays. We offer a complete suite of customs clearance services, including:

  • Tariff classification and duty file maintenance
  • Customs audit assistance
  • Import and export clearance
  • Duty drawback applications
  • Duty refunds
  • Consulting and advice
  • Pre-shipment authorisation and pre-clearance
  • Export document preparation
  • One-on-one customer service
  • Open extended hours – not just 9 to 5


It is essential that all freight forwarding documentation be completed accurately and promptly. Rest assured that we will prepare all your documentation for the smooth transition of your shipment through customs. We will expedite the customs process on your behalf to ensure that your cargo arrives at its destination on time. We deliver unparalleled levels of customer satisfaction, provide professional advice regarding importing and exporting, customs and quarantine matters. Furthermore, we will also provide the most up-to-date advice on legal responsibilities and compliance.


We understand that the customs process involved in freight forwarding is complex, and delays in the clearing process can cost you time and money. At Raw Global, we eliminate your chances of costly delays and expensive fines by completing and finalising all necessary documentation correctly. Our licensed customs brokers will see that all your customs declarations are lodged quickly and accurately for fast and efficient clearance of your goods. No matter what your cargo needs are, or where your business operates from, we have the necessary knowledge to avoid costly and inconvenient delays.


When it comes to the often complex task of moving goods and navigating customs clearance, it pays to deal with the experts. If you require a customs brokerage team to take charge of the clearance process for your shipments, Raw Global is here to assist. We are here to provide professional assistance and ensure that all obligations regarding your imported goods are met.

To find out more about how we can help improve your Supply Chain, please contact us today.